Indhold: Research, reflective diaries and the purpose of this book ; Generating a research idea and developing your research proposal ; Critically reviewing the literature ; Understanding research philosophy and approaches to theory development ; Formulating the research design ; Negotiating access and research ethics ; Selecting samples ; Obtaining and evaluating secondary data ; Collecting primary data through observation ; Collecting primary data using interviews and diaries ; Collecting primary data using questionnaires ; Analysing data quantitatively ; Analysing data qualitatively ; Writing and presenting your project report